Problem Fixer - The Leather Care Help  - Fixing Problems

This Problem Fixer section gives you the most common problems we are asked about leather and how to fix them, we don't just solve your problem we fix it. This guide will give you all the product you need to purchase along with links to videos and how to guides to fix your problems. This guide is simple and easy to use, click on the problem to find the problem fixer.

Click the tabs below to find the solution.

Ink Stains

With ink stains, always start off lightly rubbing the ink stain and then slowly build up the pressure to remove this, once removed you will then need to protect the area with the protection cream.

Products required

Dye Transfer

Depending on the type of dye transfer and how long it’s been on your leather will depend on how easy this is to remove, Start off by using the leather cleaner gently rubbing over the area to help remove the dye transfer, you may need to go to ink and stain remover after this to help break down the dye transfer rub over the surface gently to remove the dye, checking the surface with your fingertips if this feels sticky/tacky dry the surface and wait for a while and then start again, if colour loss starts to appear, stop and dry and then start again, keep repeating these processes until the dye has been removed fully. Then protect with the protector cream to seal the surface back over, it would be advised to apply a clear coat lacquer if colour has been released onto your cloth while cleaning.

Products required

Head Grease

With any form of head grease, recolouring is going to required after this process has been carried out, as the gel degreaser will remove the colour, apply the gel degreaser to the surface and once dried it will go a greeny brown colour where grease has been extracted, once this is done vacuum off the gel degreaser and this will also help extract the grease from the leather, you may need to repeat this process again, once there is no change in colour  to the gel degreaser you know all grease has been extracted. If you have aniline leather you can then wipe over with alcohol cleaner and then apply your Colour Enhancer, for coated/painted leather wipe over with alcohol cleaner and then repair this area with the paint from the colour repair kit.

Products required For Coated/Painted Leather
Products required For Aniline Leather

Maintenance

With all types of leather items, prevention is better than cure, every three months keep your leather protected with the protection cream and clean as often as you wish, its advised to clean every month to avoid dirt and grime build up, you can use the detailer spray its an all in one product.

Products required For Coated/Painted Leather
Products required For Aniline Leather

Dirty / Grubby Leather

Leather that is left dirty and grubby will soon break down the surface coating or deteriorate the leather if left on the surface without cleaning.  Use the leather cleaner with the Brucle brush to remove all dirt and grime from the leather, once removed you will then need to protect the area with the protection cream, or apply the leather protector spray and then the protection cream.
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Scratches & Scuffing Absorbent Leather

To restore the scratching or scuffing on natural absorbent leather, first you need to clean the areas thoroughly, once fully cleaned and dried out, start applying the colour enhancer on to the surface rubbing in with a circular motion, once dried apply the protection cream over the surface to lock in the colour enhancer and fully sealing and covering your scratching and scuffing. To test if you have absorbent leather drop a small amount of water on the surface you may have to wait around 30 seconds to see if this will absorb into the material if this does then you have a natural absorbent leather, if it sits on the surface then you have a coated leather - see next help topic.
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Scratches & Scuffing Coated/Painted Leather

To restore the scratching or scuffing on coated/painted leather, first you need to clean the areas thoroughly, once fully cleaned and dried out, read all the scuff repair kit instructions and prepare the areas to be repaired and then using the leather dye re colour the areas damaged. Once dried apply the protection cream over the surface to give you new surface coating a protective layer and fully sealing and covering your scratching and scuffing. To test if you have coated/painted leather drop a small amount of water on the surface you may have to wait around 30 seconds to see if this will absorb into the material if this does then you have a natural absorbent leather, if it sits on the surface then you have a coated/painted leather - see above help topic.
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Tears, RIPS, Holes, Split & Cuts

The first process is to clean the leather with the leather cleaner, then cut the backing fabric to shape about 1cm bigger all round than the tear/rip you then place the fabric in the hole you can secure this in place at first with a pin so you don't lose the fabric when pushing this into the underside of the leather, once in securely apply leather glue to one side of the tear and press that section of leather down to the sub-patch, remove the pin and then glue the other side, once dry you can recolour this area and filling any indentations and gaps left with the heavy filler.
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Food & Curry Stains

With any form of food stain, first clean the leather with the leather cleaner to help remove the stain caused by the food trying to keep the cleaning to the stain only so this is not spread around, then start off by lightly rubbing the food stain to help remove this and then slowly build up the pressure to remove this fully, if the stain is still present gently use alcohol cleaner to remove the balance, once removed you will then need to protect the area with the protection cream. Its advised that all leather should be then cleaned and protected every three months as a minimum.  
Products required

Colour Loss/Fading on Coated/Painted Leather

Colour loss and fading happens all the time to leather as its a natural material, so without the correct care, this will be speeded up. To resolve this you require a colour repair kit, the kit contains all the products required to complete this process, starting with the leather prep, then the paint, then seal with the clear coat lacquer sealers. Once all dried a coat of protection should be applied to protect your new coating.  
Products required

Colour Loss/Fading on Absorbent Leather

Colour loss and fading happens all the time to leather as its a natural material, so without the correct care, this will be speeded up. To resolve this you require a leather cleaner, alcohol cleaner, colour enhancer balm finished off with the protection cream. First of all clean the leather thoroughly with the aniline leather cleaner, then wipe over the full area with the alcohol cleaner, then apply the colour enhancer.  Once all dried a coat of protection should be applied to protect your new coating.   To test if you have absorbent leather drop a small amount of water on the surface you may have to wait around 30 seconds to see if this will absorb into the material if this does then you have a natural absorbent leather, if it sits on the surface then you have a coated leather - see above help topic.
Products required

Heavily Cracked Leather

With leather that has heavy cracking,  first of all, this needs a prep process carried out, this will help soften the leather, this can be done with the leather prep as in most cases what is causing the leather to crack is the paint has lost all its goodness and dried out and then cracking is appearing, this is all caused due to the leather not being protected correctly and at regular intervals. Follow the instructions for the leather repair kit, preparing the surface first, then apply the heavy filler, carry out any sanding that is required, then start to apply paint and sealers to finish off, once fully cured and dried apply protection cream, this can then be cleaned and protected as normal ever three months.
Products required

Lightly Cracked Leather

With leather that has light cracking,  there are two processes that can resolve this option 1 is -  using the leather prep from the leather repair kit to remove the surface coating and paint, doing this will soften the leather and remove all cracking, what is causing the leather to crack is the paint has lost all its goodness and dried out and then cracking is appearing, this is all caused due to the leather not being protected correctly and at regular intervals. Follow the instructions for the leather repair kit, preparing the surface first, then apply the flexi filler, carry out any sanding that is required, then start to apply paint and sealers to finish off, once fully cured and dried apply protection cream, this can then be cleaned and protected as normal ever three months.
Option 2
is as follows, clean the leather with the leather cleaner and brucle brush, apply the colour enhancer in a circular motion rubbing into the leather and cracks, then apply protection cream to seal in place.
Products required
Products required For Option 2

Denim Dye

With Denim Dye, always start off lightly rubbing the denim stain and then slowly build up the pressure to remove this, once removed you will then need to protect the area with the protection cream. Start off by using the leather cleaner gently rubbing over the area to help remove the denim dye transfer, you may need to go to the ink and stain remover after this to help break down the denim dye transfer rub over the surface gently to remove the denim dye, checking the surface with your fingertips if this feels sticky/tacky dry the surface and wait for a while and then start again, if colour loss starts to appear, stop and dry and then start again, keep repeating these processes until the denim dye has been removed fully. Then protect with the protector cream to seal the surface back over, it would be advised to apply a clear coat lacquer if colour has been released onto your cloth while cleaning.
Products required

Peeling Surface

The surface coating can peel for many reasons. To resolve this you require a colour repair kit if the colour is peeling, if no colour is coming off all you require is a clear coat lacquer.  The first step is to use the leather prep if the colour is peeling and smooth out the areas where this is happening ready for the new dye to be applied using the leather repair kit. If it's just the clear coat that's peeling, wipe the surface over with alcohol cleaner to remove any bits of peeling clear finish, then apply the clear coat lacquer finish to seal the surface again.  Once all dried a coat of protection should be applied to protect your new coating.
Products required

Drinks, Tea, Coffee, Juice Stains

With any form of drink stain, first clean the leather with the leather cleaner to help remove the stain caused by the drink trying to keep the cleaning to the drinks stain only so this is not spread around, then start off by lightly rubbing the drink stained area to help remove this and then slowly build up the pressure to remove this fully, if the stain is still present gently use alcohol cleaner to remove the balance, once removed you will then need to protect the area with the leather protection spray once this coating is dried use the protection cream. Its advised that all leather should be then cleaned and protected every three months as a minimum, using the leather cleaner and protection cream.
Products required

Cat Scratches

To restore cat scratches on coated/painted leather, first you need to clean the areas thoroughly, once fully cleaned and dried out, read all the cat scratch repair kit instructions and prepare the areas to be repaired and then using the leather dye re colour the areas damaged. Once dried apply the protection cream over the surface to give your new surface coating a protective layer and fully sealing and covering your scratching and scuffing.
Products required
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